The Problem
AQA are a prominent awarding body in England, Wales, and Northern Ireland, responsible for compiling specifications and conducting examinations at various educational levels.
They play a pivotal role in providing support and services to educators and learners, including comprehensive support packages for teachers, professional development opportunities, and online resources to enhance classroom learning experiences.
This case study highlights how AQA addressed some challenging mobile signal connectivity issues at its Manchester office using our Amplifi-Qx Digital signal solution.
These connectivity problems hindered communication among staff members, impacted productivity, and caused frustration for employees who are reliant on mobile devices to complete daily tasks. The inconsistent mobile signal was not only an inconvenience but also affected the quality of services provided to educators and learners.
SEVERE MOBILE SIGNAL CONNECTIVITY ISSUES
confidential facility responsible for safeguarding test papers
mobile signal booster solution using cel-fi technology
The SOLUTION
The chosen solution
AQA reached out to us with the aim of addressing the mobile signal connectivity challenges throughout their 7,000m² facility. To kick start the process, we conducted a thorough Desktop Survey, providing valuable insights into estimated costs and project timelines.
Installation
As the building is a highly confidential facility responsible for safeguarding test papers, our installation team operated during nighttime hours to ensure maximum efficiency while minimising disruptions to AQA’s daily operations.
- Network Unit: The central hub of the system responsible for connecting to the external mobile network and distributing the signal internally.
- Coverage Units (5): These units were strategically placed throughout the office space to ensure comprehensive coverage. Each coverage unit extended the signal to a specific area, minimising signal dead zones.
- Internal Antennas (30): These antennas were discreetly installed within the office to provide reliable signal coverage across various departments and workspaces.
The Result
Significant improvement throughout
- Seamless Connectivity: Employees at the Manchester office now enjoy uninterrupted mobile signal connectivity, enabling them to communicate effectively with colleagues, clients, and educational institutions.
- Enhanced Productivity: AQA staff members experience improved productivity, as they can use their mobile devices without interruptions.
- Improved Customer Service: AQA’s commitment to providing excellent services to educators and learners is strengthened as the signal solution resolved communication challenges.
- Employee Satisfaction: Employees expressed satisfaction with the improved mobile signal quality, enhancing their overall work experience and morale.
- Future-Ready Infrastructure: The CEL-FI QUATRA 4000e system’s scalability ensures that AQA can easily expand the coverage as the office grows or reconfigure it as needed.
